Frequently Asked Questions
Here you’ll find answers to the most common questions about our services, process, and company.General Questions
What is your response time?
What is your response time?
We strive to respond to all inquiries within 24 hours on business days.
Do you work with NDAs?
Do you work with NDAs?
Yes, we treat all client information with strict confidentiality and are happy to sign a Non-Disclosure Agreement (NDA) if required.
How does the work process look like?
How does the work process look like?
Our process generally follows these steps:
- Discovery: We discuss your needs and goals.
- Proposal: We provide a quote and timeline.
- Execution: We create the deliverables (design, photography, etc.).
- Review: You provide feedback, and we make adjustments.
- Delivery: We send you the final high-resolution files.
How do I send my products for photography?
How do I send my products for photography?
After booking a shoot, we will provide you with our shipping address in Arnhem. Please ensure products are well-packaged. We recommend using a trackable shipping method.
Who owns the copyright to the work?
Who owns the copyright to the work?
Once the project is fully paid for, you receive full commercial usage rights for the final delivered assets. You can use them on your website, social media, and marketplaces without restriction.
How many revision rounds are included?
How many revision rounds are included?
We typically include 2 rounds of revisions in our standard packages. This allows us to refine the work to your satisfaction. Additional revisions can be arranged if needed.
Services
What is included in Product Listing Design?
What is included in Product Listing Design?
Our Product Listing Design service includes a combination of graphic design, copywriting, and strategy to create high-converting listings for platforms like Bol.com and Amazon. We create the main image, infographics, lifestyle composites, and write SEO-optimized titles and descriptions.
Do you do custom packaging design?
Do you do custom packaging design?
Yes, we create custom packaging designs including dielines, visual design, and print-ready files. We can also provide 3D mockups to visualize the final result.
Can you build a Shopify store from scratch?
Can you build a Shopify store from scratch?
Absolutely. We specialize in building high-performing Shopify stores, from theme setup and customization to app integration and payment configuration.
Getting Started
Contact Us
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Schedule a consultation to discuss your project.